Best Qlink compatible phones at Walmart – Q Link is a federally funded wireless service provider that offers free cell phone service to needy people throughout the United States of America. Under this program recipients receive unlimited data, talk time and text to get good connectivity.
Founded in 2011 Q Link Wireless has proved to be one of the biggest networks across the country. There are various reasons why one decides to move on from this network provider including disliking the service or getting a new job. Irrespective of your reason for discontinuing Q Link wireless services or account subscription there are steps that you can take to cancel Q Link wireless service without paying unexpected charges. This guide will help you to know how to cancel your Q link service.
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Highlights of this Post
What Are The Common Reasons To Cancel Qlink Wireless Services?
If you are a citizen of the US and you want to go ahead from QLink Wireless then you have to make sure to give a valid reason for the cancellation from Q LINK Wireless service.
If your QLink mobile is lost, stolen or broken then you must immediately respond and cancel those services that are given by QLink Wireless to prevent the third parties from inflicting extra charges on your account. Let’s look at some common reasons for canceling Q Link Wireless services.
- You can close your Q Link account when you’re facing network issues, if they are not offering good services in your state, or that area where you are located has poor coverage.
- You can close the account when you get a job. Q Link Wireless offers its services for those citizens who belong to low-income families. After selecting the service, if you get a job Or if your income rises then you will not be eligible for government programs. Therefore, you can cancel those services that are given to you by Q LINK Wireless.
- When you want to switch to another provider to get better, you have to cancel the services of Q LINK Wireless and then you can move on to another provider.
What Should You Know Before Canceling Your Q Link Wireless Services?
It is important to ensure you do not have any unsettled charges with the Q Link before submitting a Q Link cancellation request. Even though the service is completely free of cost Q Link may charge you approximately $34.95 for the device if you need a replacement for damages or have lost your device.
Depending on your service plan with Q Link you may also be required to increase your text limit or data limits which could leave you with an unpaid bill. There are cases where individuals can qualify for unlimited talk time, data and text so you need to settle charges for the device itself if it has been provided by Q Link.
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Backup All Your Data
Before the cancellation or termination, you have to backup all your data that is on your device. This is the first and the most important thing that you have to do. If you have any important files or media then you can backup all the files in your device, before giving it back to Q LINK Wireless.
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Clear The Bills
If you want to cancel the Q LINK Wireless services then all the bills should be cleared by you otherwise, the process of cancellation can become difficult due to the unfinished business with QLINK.
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Keep Your Old Number Or Give It
You can keep the old number or give back the SIM card to Q LINK Wireless. The company will give it to a new subscriber by replacing your details that are linked to this number.
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Find A New Provider
If you want to go ahead with Q LINK Wireless then you will have to make sure to find another best Lifeline provider who has the best deals according to your needs like the best offers, network coverage, discounted plans, and devices.
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Prepare The Documentation
The last and final arrangement that you will have to do for canceling Q LINK Wireless is to give information in detail with all documents so that the cancellation process gets completed quickly.
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How To Cancel Q Link Wireless?
There are three ways to cancel Q Link service:
Via Phone
Once you confirm you do not have any unclaimed or pending charges with the service provider you can use various methods to cancel the service. The most efficient and easiest way is to call the customer support team by dialing 1-855-754-6543 and speaking with a representative.
The call times may vary depending on current call volumes. Generally, the support hours include the following
- Monday to Friday between 8:00 PM and 12:00 PM EST
- Saturday and Sunday from 9:00 AM to 6:00 PM EST
Once you get in touch with the service representative you have to provide your phone number, account number, e-mail and a valid reason for canceling the service. The representative will help you walk through the rest of the steps and enable you to cancel the service. The help center will guide you and enable you to fill out a form where you can cancel your account.
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Online
You can cancel QLink Wireless by reaching the support team online.
- You have to visit qlinkwireless.com and log into your account.
- You have to select My Account.
- You will see there the option of Cancel Service. You have to select this option and follow the instructions.
When you cancel the Q Link service or if your account expires, or gets terminated/ deactivated then the company will assign your phone number without notifying you. Individuals can transfer their mobile number to another subscriber by contacting customer support of Q Link Wireless at 185-555-46543.
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In- Store
Another way to cancel your Q Link service is to visit the nearby Q Link location and cancel it in-store. Cancel Q Link service online or via phone will take less time compared to canceling the service in-store which will make sure you walk through the entire process.
Even though you need not be tech savvy to cancel Q Link Wireless service by phone or online, if you want you can make the procedure more simple by visiting a Q Link link in the store and ask help from a professional.
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How Long Does It Take To Cancel Q Link Wireless Services?
It is impossible to predict how long it will take to cancel Q Link Wireless services. The time required to process your Q Link Wireless service cancellation request may vary depending on your reason for cancellation of service and the method that you have followed.
If you have chosen to cancel Q Link wireless service over the phone then you can process it within seconds and the service will be disconnected within a few minutes.
Once the Q Link Wireless service is canceled you will be notified that you will not be able to send messages from a used data or make calls. The time required to cancel Q link wireless service with the rest of the options may depend.
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Do I Need To Pay Any Charges To Cancel Q Link Wireless Service?
Q Link Wireless does not seek any fees for cancellation or termination of services. No matter whether you reach out to the nearest Q Link store, cancel their service via phone or online you need not pay any fee or charges.
In case you are asked to pay any fee you must contact your Q Link customer service and enquire. You may have to pay fees for phone replacement which can cost you an additional $25.
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What May Happen If I Cancel Q Link Wireless Service?
When you cancel Q Link Wireless service you will not be able to send free text messages, use free data or free phone calls from the very next day. Apart from switching to a new service provider or getting a new job, there are many other reasons for cancellation of Q Link wireless service for instance if you violate any of the policies of Q Link.
Your account will also get canceled if you fail to meet the eligibility criteria of the Lifeline program. You have to reapply again to be eligible for the program and to become a regular customer of Q Link. When you get disconnected from Q link services you will lose your number. Moreover, your voicemail messages will also get deleted.
No matter if you close your account for any reason or if the account gets canceled by Q Link you can easily reactivate it whenever you want. When you disconnect from Q Link Wireless service you will not get your number and may lose it.
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Can QLink Itself Cancel My Wireless Service?
Yes, Q LINK has the right to cancel your service if you disobey its terms and conditions. It is important to note that the company can end your service automatically due to the following reasons:
- When you report that your device has been stolen/lost.
- When the Q LINK Wireless conditions and terms are violated by you.
- When you will not be Lifeline-eligible for a long time.
- If you are not successful to complete the annual Lifeline recertification on time.
- If your account will be inactive for 45 days or more than this.
- You fail to complete the annual Lifeline recertification promptly. You have to recertify your Q Link eligibility within 60 days after receiving a notification for optimal results.
- When you are eligible for the federal fund and Lifeline program you can re-enroll and then get started.
- You have interfered with Q Link wireless operation
- Engaging in abusive messaging emailing or calling
- Modifying your phone from the specification set by the manufacturer
- Commit violence or threaten the representative that works for this carrier
- You have opted to sell, rent or give away your Q Link Lifeline service which is not allowed by Q Link Lifeline.
- You have harassed the Q Link wireless representatives.
- If you disobey any of their policies then your account will be canceled and you will not get permission for reactivating it once again.
- If you are no longer Lifeline-eligible then your account will be closed. You can reapply for the program again to become a regular customer of Q LINK.
What Should You Do If Your Q Link Service Gets Terminated Automatically?
Individuals whose Q Link service gets terminated automatically should decide whether they wish to leave it in this way or reactivate their account instead. If you try to reactivate your account you need to contact the customer support service of the Q Link and ask the expert if you can apply again.
If your cell phone is reported stolen or lost then it implies you have violated the terms and conditions of the company and you will no longer qualify for the assistance benefits the company provides nor will you be able to reactivate your Q link account.
If you were late in reapplying or if your account was inactive for a while then the representative will help you reactivate your Q Link account once again. Depending on the time frame you may have to provide additional documentation, or information or apply again. Nonetheless do not worry as the agent will guide you throughout the process.
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How Can I Transfer Q Link Lifeline Benefits?
You can transfer your Q Link Lifeline benefits at any time to another lifeline provider. However, it is important to note that transferring Lifeline benefits to another person is a clear violation of state and federal law.
To transfer your Q Link Lifeline benefits to another company you need to contact the Lifeline provider and ask them for details about how to transfer the benefits to them. You might be asked to reapply through the National Verifier and confirm your eligibility for the Lifeline program. The new company will see the following information before processing your lifeline transfer benefits.
- Your name
- Date of birth
- Social Security number
- Tribal identification number/address/ phone number
- Your written or verbal consent acknowledging that you may lose your Lifeline benefits with the earlier provider and you do not have more than one Lifeline benefit per household.
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How To Delete Q Link Account?
Canceling your Q Link Wireless service is enough and you need not delete anything once your account gets canceled. Your records of the Q Link account will be deleted automatically once the cancellation request gets processed.
If you wish to completely erase your Q Link account then you have to get in touch with the customer support service team of the company and ask if deleting your account is possible or not. The agent will help you redirect to cancel the account if you wish and by following the instructions the records of your account will be deleted.
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Can I Keep My Device After Canceling Q Link Wireless Service?
Q Link has the right to take back the phone provided to you the very next day you have canceled the services. Even though they do not do it all the time, if you have brought a new device to Q Link Wireless then the chances of collecting your device by Q Link are very slim.
Unfortunately, there is no certain way to credit if Q Link will allow you to keep the device or if they will collect it from you. This way the transition process while switching to another service provider will become seamless and smoother as you need not purchase another device. You can keep your phone number once you cancel the service.
Whether or not you can transfer the number to your next wireless service provider depends entirely on the rules and choice of the provider. A lot of companies enable customers to keep their existing phone numbers while some do not. You need to contact your future wireless service provider and ask about their rules and learn whether they can enable you to port in your existing Q Link phone number.
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How Can I Call Q Link Wireless Customer Service Team?
You can call the Q Link wireless customer service team by following the below-mentioned steps
- Dial 1855 754 654 32 contact Q Link customer service team
- Press 4 if you wish to contact Q Link technical support
- Say ‘Other’
- Stay on the line
- The automated phone system will connect people to the live customer service representative available at Q Link Wireless.
The customer service team of Q Link is available from 8:00 a.m. to 12:00 p.m. EST between Monday to Friday and from 9:00 a.m. to 6:00 p.m. EST on Saturday and Sunday.
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Conclusion
Q Link Wireless is one of the best and most efficient Lifeline service providers in the United States of America. It is possible to cancel Q Link Wireless if you are switching to another service provider or get a new job. You also need to cancel your Q Link service if your device gets stolen or lost or if you no longer need them.
To cancel the service you need to visit the Q Link website and follow the aforementioned points or contact the customer service directly to seek their guidance. If you are switching to another service provider you must ensure that the service provider can bring you the best deals and offers as per your requirements. Do not forget to check the reviews and network coverage before hitting the cancel button.
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Frequently Asked Questions
How Long Does It Take To Cancel Q Link Wireless Service?
The timeframe to cancel your Q LINK Wireless service depends on the type of method you’ve chosen and the reason for the cancellation of services. For instance if you want to cancel it through your phone then the services will get disconnected within seconds.
Can I Keep My Phone After Canceling Q Link Wireless Service?
When you cancel the Q LINK Wireless services your Q LINK phone will be collected by the company. However if you have purchased a new device from QLINK Wireless then your device will not be collected by Q LINK.
Do I Have To Pay Any Charges To Cancel The Q Link Wireless Service?
No, you don’t have to pay any charges to cancel the Q LINK Wireless services. Because Q LINK Wireless doesn’t take any charges for cancellation or termination. If anyone asks to pay for the charges to you then you can contact the customer service of Q Link and enquire.
