Xfinity’s ACP Free Tablets and Internet Program Application Xfinity’s ACP program helps low-income households with discounted internet plans. While free/discounted tablets aren’t available through Xfinity, explore alternative providers mentioned in this guide. As per The Federal Communication Commission’s Broadband Progress report, approximately 19 million low-income Americans lack access to broadband services with baseline speeds which accounts for 6% of the US population. Comcast’s Xfinity brand serves 30 million American households in 40 states.
Xfinity participates in the Affordable Connectivity Program to provide discounts as well as a monthly credit on customers’ internet service. The company provides high-speed internet equipment and broadband internet service to low-income US households. This guide will provide an overview of Xfinity ACP plans and how you can add ACP credits to Xfinity Internet or Mobile service plans.
Key Takeaways:
- Xfinity offers internet plan discounts through the Affordable Connectivity Program (ACP) for eligible low-income households.
- Xfinity does not directly provide free or discounted tablets under ACP.
- You can apply your ACP credit towards Xfinity internet or mobile plans.
- Alternative service providers offer free/discounted tablets under ACP (details provided).
In This Article We Will Cover
- Xfinity ACP benefits & eligibility criteria
- How to apply for Xfinity ACP and other providers
- Alternative options for obtaining free/discounted tablets
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What Is The Affordable Connectivity Program?
The Affordable Connectivity Program is a federal initiative that assists low-income households including customers of Xfinity with internet subsidies on their monthly phone or internet services. It has replaced the Emergency Broadband Benefit and was introduced on 31st December 2021 as a major step towards bridging the digital divide and expanding internet accessibility.
On qualifying for the ACP program you can be eligible for the following benefits:
- Receive discounted internet service up to $30 monthly for living in non-tribal lands
- Receive a substantial discount of up to $75 per month discount if you’re living on qualifying tribal land. This enhanced discounted benefit helps to support connectivity and digital inclusivity in tribal lands.
- Receive a one-time discount of up to $100 if you can contribute an amount in the range of $10 to $50 towards the purchase price of a desktop computer, laptop or tablet from your participating service provider
- ACP enrollees can get additional no-cost plans through separate non-FCC initiatives. In some cases, ACP can cover the full cost of your low-cost service plan.
Note. The longevity of the ACP program is determined by various factors such as provider participation, funding availability of FCC, consumer eligibility etc. You’ll be notified if the FCC announces the depletion of ACP funds or if your service provider determines you are not eligible for the free tablet program anymore. In that situation, you will receive the standard free Lifeline plan benefits.
What is the Xfinity ACP Initiative?
Xfinity is a popular internet service of Comcast that provides telephone, cable TV, internet and wireless phone services. Xfinity Internet service is utilized by 30 million Americans and is a household brand today for its commitment to cater to all customers. The company is also participating in the federal initiative Affordable Connectivity Program through which customers can qualify for a $30 ACP monthly discount on wireless phone service or internet services.
However, it is not possible to get a free or discounted ACP tablet from Xfinity. Once you enroll in the Xfinity ACP program the credit will be shown to your second month’s bill and the ACP discounts will be added to your monthly bills’ internet portion. If you have both Xfinity Mobile and Xfinity Internet your Xfinity Mobile plan will receive the remaining ACP benefits.
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What Are The Eligibility Criteria For the Xfinity ACP Program?
Low-income households who meet the eligibility criteria for the Affordable Connectivity Program can qualify for free or discounted internet service plans from Xfinity.
The primary requirements state applicants must be at least 18 years old or be manipulated minors and must hold the citizenship of the United States of America or the residentship of the state where Xfinity operates. The other two eligibility criteria are income-specific and program participation-specific.
Income Based Criteria
You can qualify for the Xfinity ACP plans by proving that your household income is below 200% of the federal poverty guidelines. Proving your low-income status is important to qualify for low-cost plans from Xfinity.
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Government Program Participation Qualification
Moreover you can also qualify for Xfinity ACP plans if you can prove your participation in the following programs:
- Supplemental Nutrition Assistance Program (SNAP)
- Federal Public Housing Program or Section 8
- School Lunch Program or School Breakfast Program
- Low-Income Home Energy Assistance Program
- Welfare-to-work
- Supplemental Security Income
- Veteran’s Pension or Survivor Benefits
- Lifeline Assistance Program
- Special Supplemental Nutrition Program For Women, Infants and Children (WIC)
- Must be a current-year recipient of the federal Pell Grant
- Applicants living on qualifying tribal land must participate in one of the following programs: Bureau of Indian Affairs General Assistance, Tribal TANF, Tribal Head Start, Food Distribution Program on Indian Reservation, Affordable Housing Program For American Indians, Alaska Natives or Native Hawaiians.
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What Are The Documents Required To Quality For The Xfinity ACP Benefits?
While participating in Xfinity’s ACP benefits you need to provide proof of official documents to demonstrate your eligibility. The documents require you to prove your low-income status and government program participation. In this section, we will help you to dive into the details of the documents required to ensure a smooth and seamless application process.
Household Income Verification
Individuals qualifying based on their low-income status must make sure their household income is at or below 200% of the federal poverty guidance. Following are the examples of accepted documents that you need to submit:
- Paycheck stub
- Recent Income Statement from your employer
- Retirement or Pension Statement of Benefits
- Workers Compensation Statement of Benefits
- Veteran Administration Statement of Benefits
- Social Security Statement of Benefits
- Previous year’s federal state or tribal tax return
- Unemployment or Workmen’s Compensation Statement of Benefits.
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Proof of Government Program Participation
Following is the accepted document that demonstrates your participation in the government assistance programs.
- Benefit Award Letter
- Government Approval Letter
- Statement Of Benefits Letter.
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Identity and Age Verification
An important aspect of your application is to establish your identity. You need to provide documents listing your first and last name, date of birth and other pertaining details. Following is the list of identification documents that you need:
- Drivers license
- Birth certificate
- Passport
- Government-issued state military or tribal ID
- Certificate of US citizenship
- Permanent resident card
- US driver’s license
- Certification of emancipation
Individuals who are below 18 years old can also participate independently in the Affordable Connectivity Program but for that, they have to establish their emancipated minor status. The documents require you to provide your full name, and confirmation of your emancipated minor status through certification of emancipation or court documents.
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Address Verification
A critical step to complete the application procedure is to confirm your physical address in the form of valid documents. Some of the accepted documents are the following:
- Driver’s license
- Utility bill
- Most recent tax return
- Mortgage or lease statement.
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How To Apply For Xfinity ACP Plans?
Those who are interested in applying for the Xfinity ACP benefits must follow the below-mentioned steps to get started.
Confirm Your Eligibility
Firstly you need to make sure you can fulfill the eligibility criteria of the Xfinity ACP program. It is only when you can fulfill the eligibility criteria you can proceed with the rest steps. You also need to collect relevant documents related to your eligibility such as proof of your income, residency, government program participation etc.
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Complete The ACP Application Form
The next step is to apply for the ACP by visiting the official website of ACP. Following is the step-by-step process to apply online through the ACP website.
- Open the ACP website and click on ‘Apply Now’ button
- Next you will see the application form for the ACP National Verifier
- Fill out the application form and upload the eligibility documents
- Finally, submit the application form and wait for a response. Once approved you can reach out to them to Xfinity for their ACP service.
Complete Xfinity ACP Enrollment
Once you qualify for the Affordable Connectivity Program the next step is to look for Xfinity enrollment or application form. You need to fill out the online application form, enter your e-mail address, and zip code and provide the requested documents. You can enroll on the Xfinity ACP program by selecting a plan as per your choice and checking your eligibility for the program.
If eligible you can complete Xfinity ACP enrollment and the monthly credit will start from your second bill. Xfinity being an internet service provider will apply the ACP credits first to your internet service and the remaining will be added to your wireless mobile service. You can apply the credit towards your Xfinity Mobile, Xfinity Internet and Internet Essential plan.
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Can Xfinity Dis-Enroll Me From ACP Credit?
Yes, you can be dis-enrolled from the Xfinity ACP program for different reasons including the following.
- If you do not meet the eligibility criteria for the Affordable Connectivity Program any more.
- If you have not used your internet service over the past 30 days although the monthly cost is covered by the Affordable Connectivity Program benefits
- If you have requested Comcast Xfinity for the de-enrollment
- If you have notified Xfinity to transfer your ACP credits to another provider
- If you have not refilled your 30-day Xfinity Prepaid Internet service within a stipulated time frame.
- Households can also not receive discounts from multiple service providers.
- Eligible households that do violate the one-discount service per household rule will tend to lose their discount and can also be prosecuted by the government. Only one ACP discount is allowed per household.
- ACP discounts are for the individual’s primary residence. An individual can have only one permanent primary residence.
- The ACP program requires existing customers who are receiving the Xfinity services to renew their participation on an annual basis. If a consumer fails to renew their participation in the ACP program then they will be dropped from the program.
- The benefits that you receive from the Xfinity ACP program are non-transferable. You cannot transfer the device or service to another person
- In case you are no longer eligible for the ACP you must notify Xfinity within a period of 30 days.
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How To Contact Xfinity For ACP Benefits?
Applicants who have doubts can get in touch with Xfinity to solve their doubts, and concerns or seek additional information and support about the ACP benefits available with Xfinity.
The Xfinity Mobile website will provide comprehensive FAQ questions that will help you to solve your general questions. To get direct assistance you can contact Xfinity customer service at 800-934-6489. You also need to provide details about your Xfinity account details for a smoother experience.
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List Of Xfinity ACP Internet Plans
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Xfinity Internet Essential Plus
Xfinity is a popular brand of Comcast that provides a new tier of internet service known as Internet Essential Plus under the umbrella of ACP.
Under this plan, eligible low-income households in America receive a download speed of 100 megabytes-per-second including an upload speed of 20 megabytes-per-second for just $29.95 per month. This service makes sure your internet connection is fast enough to stream movies, attend video conferences or watch TV shows.
Being an Xfinity Internet customer enrolled in ACP you can subscribe to the $29.95 monthly plan and apply your ACP $30 discount which means you will effectively get free service until the program ends. Once customers receive confirmation of the ACP enrollment they can apply the credit to their second bill. The Xfinity Internet Essential Plus service provides a modem, unlimited data at no extra charges, access to millions of Wi-Fi hotspots etc.
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Other Xfinity Internet Plans
You can apply your ACP credits to Xfinity Internet plans anytime till the program is ongoing. For instance, eligible American households who are paying $59.99 monthly on the Xfinity Internet plan with higher speed such as 400 Mbps download. They can apply their $30 monthly credit to lower their internet bills by paying just $29.99 monthly.
The ACP credits will be applied to Xfinity Internet as a standalone broadband service or to a bundle of services like Internet Essential, Xfinity Internet, leased Internet equipment, Xfinity Mobile data usage and services fees, Xfinity Prepaid Internet service etc. For instance, if you have both Xfinity mobile services and internet services your ACP benefit will be applied to your internet portion first and the remaining will be allotted to your mobile services.
Note. It is important to note that ACP credits cannot be used for Internet data overage charges, unlimited Internet data plans, purchase of modem or 7-day refills for Xfinity Prepaid Internet service, Xfinity mobile device payments, Xfinity mobile protection plan, fees etc. You cannot also apply the ACP credit to any equipment or products including Xfinity Voice, Xfinity TV, Xfinity Home etc.
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Connected Devices
Affordable Connectivity Program provides a one-time time discount of up to $100 for internet-connected devices like tablets, laptops, and desktop computers with a co-payment in the range between $10 to $50. Households can only buy one of these discounted devices.
Moreover, there is no discount on cell phones whereas the internet connected devices should be Wi-Fi enabled and must support video conferencing. Unfortunately under the Federal Communication Commission, Xfinity is not a provider of free or discounted connected devices.
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Alternate ACP Service Providers That Can Help With Free Or Discounted Tablets
Unfortunately Xfinity Wireless is not participating in the device subsidy program associated with the Affordable Connectivity Program so you cannot apply for a free or discounted tablet. Being an Xfinity customer you can only apply your ACP credits towards your internet or mobile services. If you’re looking for ways to get free or discounted tablets then you can take a look at the following mentioned ACP providers.
SafeLink Wireless
You can acquire free tablets/ phones with the assistance of SafeLink Wireless. Being a subsidiary of Verizon that works under the Verizon umbrella SafeLink Wireless offers financial assistance, flexible payment choices and discounts to customers.
StandUp Wireless
StandUp Wireless is a prominent wireless service provider that is participating in the federal Lifeline and ACP program to help households in America with free phones and tablets. You have to meet certain eligibility criteria in terms of your income or program participation.
AirTalk Wireless
AirTalk Wireless specializes in offering affordable communication services and cell phone plans. Even though you may not get a free tablet from this wireless service provider you can get a lot of programs and special offers such as discounts on your internet and phone bills on signing up with their service.
Excess Telecom
With Excess Telecom, you get free tablets if you belong to the low-income category. The free tablets that are provided through Excess Telecom are usually recycled or refurbished devices. To apply for a free tablet program you need to meet certain income eligibility criteria.
Assurance Wireless
Assurance Wireless is another ACP service provider that is helping low-income families with free tablets. Know more about Assurance Wireless in our next guide: How to get free assurance wireless tablet
Following are some more service providers that are participating in the ACP and provide government-free tablets to eligible candidates.
- Moolah Wireless
- Cintex Wireless
- Maxsip Telecom
- Spectrum
- NewPhone Wireless
- Cintex
- T-Mobile etc.
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Conclusion
The Xfinity ACP is an excellent initiative that aims to improve the accessibility of the internet for those who do not have the financial means. Xfinity participates in the ACP to help low-income households receive discounted internet plans. However, Xfinity doesn’t participate in the free or discounted ACP tablets program. You can only apply the ACP credits to your internet or mobile plans.
Remember to thoroughly go through the aforementioned eligibility criteria, documentation requirements and straightforward application procedure so you can tap into the benefits that come along with the Xfinity ACP.
We hope this article has been informative enough to give you all the details you need regarding Xfinity ACP plans. You can learn more about the Assist wireless free government phone For low income at the Get Government Grants’ blog section today.
Frequently Asked Questions
How Long Will ACP Last?
The Affordable Connectivity Program is expected to last for several years just like any other federal assistance program. However due to the depletion of funds Federal Communication Commission is winding up ACP. Enrolled customers and Xfinity will be notified beforehand if ACP comes to an end.
Can Moving Into A New Place Impact My Xfinity ACP Credits?
An individual’s eligibility for ACP will be the same even if they move to a new place. Xfinity requires candidates to re-enroll at their new address to continue receiving ACP benefits. If you’re moving into an area not served by Xfinity then you can contact your new service provider and learn if they are participating in government federal initiatives and how you can enroll with them.